Add email channel: IMAP IDLE inbound, SMTP outbound, thread matching
Inbound mail on support@top-sysops.ru creates/updates tickets in realtime (IMAP IDLE, not polling). Replies thread via In-Reply-To/References against stored Message-IDs, falling back to the customer's open ticket. Mailbox credentials configured and encrypted via Settings -> Почта, same pattern as the Telegram channel. TLS verification is opt-in-skippable per mailbox (mail.top-sysops.ru's cert is currently expired; LAN-only server). Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01QcXH24ky6zjk2UyK5oZUPH
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@@ -8,6 +8,13 @@
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"when": 1785068349476,
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"tag": "0000_superb_the_fallen",
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"breakpoints": true
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},
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{
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"idx": 1,
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"version": "6",
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"when": 1785070407727,
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"tag": "0001_mushy_purple_man",
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"breakpoints": true
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}
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]
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}
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