Inbound mail on support@top-sysops.ru creates/updates tickets in realtime (IMAP IDLE, not polling). Replies thread via In-Reply-To/References against stored Message-IDs, falling back to the customer's open ticket. Mailbox credentials configured and encrypted via Settings -> Почта, same pattern as the Telegram channel. TLS verification is opt-in-skippable per mailbox (mail.top-sysops.ru's cert is currently expired; LAN-only server). Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01QcXH24ky6zjk2UyK5oZUPH
547 lines
14 KiB
JSON
547 lines
14 KiB
JSON
{
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"version": "6",
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"dialect": "sqlite",
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"id": "5e7b8e52-00cf-4515-91e1-c6afdc990797",
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"prevId": "32259727-b523-472c-96c8-bf1260f7ac56",
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"tables": {
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"customers": {
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"name": "customers",
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"columns": {
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"id": {
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"display_name": {
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"autoincrement": false
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},
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"autoincrement": false
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"default": "(unixepoch('subsec') * 1000)"
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}
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},
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"indexes": {
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"name": "customers_telegram_chat_id_unique",
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"columns": [
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"telegram_chat_id"
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],
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"name": "customers_portal_token_unique",
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"portal_token"
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"user": {
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"allow_insecure_tls": {
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"name": "allow_insecure_tls",
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"default": false
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"default": false
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"name": "verified_at",
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"type": "integer",
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"notNull": false,
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"autoincrement": false
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},
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"name": "created_at",
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"type": "integer",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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"uniqueConstraints": {},
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"checkConstraints": {}
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"messages": {
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"name": "messages",
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"columns": {
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"id": {
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"name": "id",
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"type": "text",
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"primaryKey": true,
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"notNull": true,
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"autoincrement": false
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},
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"ticket_id": {
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"type": "text",
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"notNull": true,
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"autoincrement": false
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},
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"author_type": {
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"type": "text",
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"autoincrement": false
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},
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"name": "author_name",
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"autoincrement": false
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"body": {
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"direction": {
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},
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"name": "email_message_id",
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},
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"name": "created_at",
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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"ticket_id"
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],
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"id"
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"onDelete": "cascade",
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"onUpdate": "no action"
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"name": "created_at",
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"type": "integer",
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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},
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"indexes": {},
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"sessions_user_id_users_id_fk": {
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"name": "sessions_user_id_users_id_fk",
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"tableTo": "users",
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"user_id"
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],
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"columnsTo": [
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"id"
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],
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"onDelete": "cascade",
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"onUpdate": "no action"
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}
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},
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"uniqueConstraints": {},
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"checkConstraints": {}
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},
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"telegram_config": {
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"name": "telegram_config",
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"id": {
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"name": "id",
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"type": "text",
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"notNull": true,
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},
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"bot_token_enc": {
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"name": "bot_token_enc",
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"type": "text",
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},
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"bot_username": {
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"name": "bot_username",
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"enabled": {
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"default": false
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},
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"verified_at": {
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"name": "verified_at",
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"type": "integer",
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"notNull": false,
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"autoincrement": false
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},
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"created_at": {
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"name": "created_at",
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"type": "integer",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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},
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"indexes": {},
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"foreignKeys": {},
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"compositePrimaryKeys": {},
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"uniqueConstraints": {},
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"checkConstraints": {}
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},
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"tickets": {
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"name": "tickets",
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"columns": {
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"id": {
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"name": "id",
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"type": "text",
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},
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"subject": {
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},
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"default": "'new'"
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"priority": {
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"default": "'normal'"
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"channel": {
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},
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"name": "customer_id",
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"notNull": true,
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},
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"name": "last_message_at",
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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},
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"created_at": {
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"name": "created_at",
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"type": "integer",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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},
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"tickets_customer_id_customers_id_fk": {
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"name": "tickets_customer_id_customers_id_fk",
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"tableTo": "customers",
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"columnsFrom": [
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"customer_id"
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],
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"columnsTo": [
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"id"
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],
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"onDelete": "cascade",
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"onUpdate": "no action"
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},
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"tickets_assignee_id_users_id_fk": {
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"name": "tickets_assignee_id_users_id_fk",
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"tableFrom": "tickets",
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"tableTo": "users",
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"columnsFrom": [
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"assignee_id"
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],
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"columnsTo": [
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"id"
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],
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"onDelete": "set null",
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"onUpdate": "no action"
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}
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},
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"compositePrimaryKeys": {},
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"uniqueConstraints": {},
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"checkConstraints": {}
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},
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"users": {
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"name": "users",
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"columns": {
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"id": {
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"name": "id",
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"type": "text",
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"primaryKey": true,
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"notNull": true,
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"autoincrement": false
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},
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"email": {
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"name": "email",
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"type": "text",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false
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},
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"password_hash": {
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"name": "password_hash",
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"type": "text",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false
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},
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"name": {
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"name": "name",
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"type": "text",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false
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},
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"role": {
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"name": "role",
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"type": "text",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false,
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"default": "'agent'"
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},
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"created_at": {
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"name": "created_at",
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"type": "integer",
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"primaryKey": false,
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"notNull": true,
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"autoincrement": false,
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"default": "(unixepoch('subsec') * 1000)"
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}
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},
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"indexes": {
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"users_email_unique": {
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"name": "users_email_unique",
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"columns": [
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"email"
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],
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"isUnique": true
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}
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},
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"foreignKeys": {},
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"compositePrimaryKeys": {},
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"uniqueConstraints": {},
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"checkConstraints": {}
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}
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},
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"views": {},
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"enums": {},
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"_meta": {
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"schemas": {},
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"tables": {},
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"columns": {}
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},
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"internal": {
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"indexes": {}
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}
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} |