Next.js 16 + Drizzle/SQLite (matching ~/project-claude conventions), SSE-based realtime updates, admin dashboard with status columns, ticket thread view, Telegram long-polling integration (inbound + outbound), token-based customer portal, Docker Compose packaging. Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01QcXH24ky6zjk2UyK5oZUPH