ogrechko/top-tickets
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79476337094e65c67c6b9f23a92263428e09046a
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2 Commits
Author SHA1 Message Date
ogrechkoandClaude Sonnet 5 7e62ed739b Add email channel: IMAP IDLE inbound, SMTP outbound, thread matching 
Inbound mail on support@top-sysops.ru creates/updates tickets in realtime
(IMAP IDLE, not polling). Replies thread via In-Reply-To/References against
stored Message-IDs, falling back to the customer's open ticket. Mailbox
credentials configured and encrypted via Settings -> Почта, same pattern as
the Telegram channel. TLS verification is opt-in-skippable per mailbox
(mail.top-sysops.ru's cert is currently expired; LAN-only server).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01QcXH24ky6zjk2UyK5oZUPH
 2026-07-26 13:01:21 +00:00
ogrechkoandClaude Sonnet 5 cf0b6cf58e MVP-1: helpdesk core with dashboard, Telegram channel, customer portal 
Next.js 16 + Drizzle/SQLite (matching ~/project-claude conventions), SSE-based
realtime updates, admin dashboard with status columns, ticket thread view,
Telegram long-polling integration (inbound + outbound), token-based customer
portal, Docker Compose packaging.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01QcXH24ky6zjk2UyK5oZUPH
 2026-07-26 12:40:56 +00:00